Privacy Policy
Introduction
We value your trust in EYMIS and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Indian laws. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services. This includes:
1. Personal Information:
○ Contact Details: Name, email address, phone number, billing address, and shipping address.
○ Payment Information: Credit card details, UPI information, or other payment methods used during transactions. This information is processed securely and is not stored on our servers.
○ Account Information: Username, password, and other details are provided when you create an account.
2. Non-Personal Information:
○ Technical Data: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.
○ Usage Data: Information about how you use our website, such as browsing behavior, pages visited, and time spent on the site.
3. Communication Data:
○ Customer Support: Any information you provide when contacting our Customer Support team, including the content of your communication and your contact details,.
○ Marketing Communications: Your preferences regarding marketing communications and participation in promotions or surveys.
How We Use Your Information
We use the information we collect for various purposes, including:
1. Processing Orders: To process and fulfill your orders, including shipping, payment processing, and providing customer support.
2. Account Management: To create and manage your account, authenticate your identity, and provide account-related functionalities.
3. Communication: To communicate with you about your orders, respond to your inquiries, and send you updates, promotional offers, and newsletters.
4. Improvement of Services: To analyze website usage and customer feedback to improve our products, services, and overall user experience.
5. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
Sharing your information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:
1. Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and performing other business functions. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
3. Legal Requirements: When required by law, regulation, legal process, or governmental request, we may disclose your information to comply with legal obligations or protect our rights and property.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
1. Encryption: Use of SSL (Secure Socket Layer) encryption to protect data transmitted over the internet.
2. Access Controls: Restricting access to personal information to authorized employees and service providers who need to know that information.
3. Secure Storage: Storing personal information on secure servers with advanced security technologies.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Rights
You have the following rights regarding your personal information:
1. Access: You can request access to the personal information we hold about you.
2. Correction: You can request corrections to any inaccurate or incomplete personal information.
3. Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
4. Objection: You can object to the processing of your personal information for direct marketing purposes.
5. Withdrawal of Consent: If you have provided consent for the processing of your personal information, you can withdraw it at any time.
To exercise these rights, please contact our Customer Support team at the email ID provided on our website.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us remember your preferences and improve our services. You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website on your device.
Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes via email or through a notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact our Customer Support team using the email ID: wecare@eymis.com We are here to assist you and address any concerns you may have.
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting EYMIS with all your lingerie needs. We are committed to providing you with the best service and product experience. Your support means the world to us, and we look forward to continuing to serve you with excellence.
